Define IPR Solutions provides clear and transparent refund and cancellation policies for all intellectual property, legal documentation, company registration, and compliance services. This policy outlines eligibility, timelines, and procedures for service cancellations and refunds.
Cancellation Window
- Cancellations accepted within 24 hours of payment for services not yet commenced
- 90% refund for eligible cancellations (10% processing fee deducted)
- No refunds after service commencement or government filing initiation
- Non-refundable: Government fees, third-party charges, completed deliverables
Refund Processing
Eligible refunds are processed within 5-7 business days from the date of approval. Refunds are credited to the original payment method used. Processing fees, government charges, and third-party costs already incurred are non-refundable.
Cancellation Procedure
To cancel a service or request a refund, contact us via email at info@defineipr.com or phone at +91 8008733040 with your order details, service reference number, and reason for cancellation. All requests are reviewed within 48 hours.
Non-Refundable Services
No refunds shall be provided for services where work has commenced, government filings have been initiated, documents have been prepared and delivered, or statutory deadlines have been met on your behalf.
Force Majeure
Define IPR Solutions shall not be liable for delays in service delivery or refund processing due to force majeure events including but not limited to government delays, natural disasters, technical failures, or circumstances beyond our reasonable control.
Policy Updates
We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be posted on this page and become effective immediately upon publication.
Contact
For refund and cancellation queries, email info@defineipr.com or call +91 8008733040 / 040-46025705.